As a buyer, you can activate ZeusX Guarantee if,
- You did not receive your item
- You receive and item that does not work
- You receive a item that does not match the listing description
Ensure Smooth Transactions
Our Sellers are expected to work with Buyers to resolve issues quickly, but sometimes when an agreement cannot be reached, ZeusX will step in to help.
Important Note!
DO NOT complete the transaction or click “Good Delivery” in your transaction screen, as that would mean you have validated and accepted the trade instead. Once a transaction has been completed, it is finalized and there will be no returns/refunds.
Your Money Is Safe
Payments are not directly made to the sellers, but to ZeusX first, only upon ZeusX's approval does the payment goes to the seller.