Please tell me you game name or handle name! Please update your game to the newest version before buying. After updating the game, you have to go into the game once. If you reset your account, you have to go into the game once. Please Note: aUEC is "not" Bound to Account. Star Citizen is currently in a testing beta version, ships and currency can be lost due to updates or reset Seller is NOT responsible for items after item is delivered.